Frequently Asked Questions
Everything you need to know about your outdoor relaxation journey.
What is the typical shipping timeframe for a porch swing?
Most in-stock porch swings ship within 3-5 business days. Custom-built or stained items may take 2-4 weeks to manufacture before shipping via standard freight or ground carriers.
Do your swings come with hanging hardware included?
Yes, all our swings include standard heavy-duty chains or ropes and basic mounting hardware. Specialized ceiling hooks or comfort springs may be purchased separately to enhance your setup.
What is your return policy for outdoor furniture?
We offer a 30-day return policy on all standard items in original packaging. Please note that custom-made orders and personalized engravings are non-refundable unless a manufacturing defect is present.
Are your wood swings weather-treated?
Our cedar and cypress swings are naturally rot-resistant. However, we recommend applying a waterproof sealant or stain annually to maintain the wood's color and structural integrity against UV rays and moisture.
Do you offer assembly services?
Our products ship 'knocked down' to save you shipping costs. They include detailed instructions and pre-drilled holes for easy assembly. We do not offer in-home assembly, but most units can be built in under an hour.
How do I calculate the weight capacity for a porch swing?
Most of our two-person swings are rated for 500 lbs, while our heavy-duty models can support up to 800 lbs. Always ensure your porch joists are structurally sound before installation.